Returns & Exchanges
At Material Goods, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a style mismatch, we are here to ensure your space feels exactly right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original shipping box.
- 3.Drop Off Package
Hand over your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.
- 4.Receive Your Refund
After our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
