Returns & Exchanges

At Material Goods, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a style mismatch, we are here to ensure your space feels exactly right.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original shipping box.

  • 3.
    Drop Off Package

    Hand over your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

  • 4.
    Receive Your Refund

    After our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.